Refund policy

30-Day Money Back Guarantee (Domestic USA Orders)

We offer a 30-day, money back guarantee on all items. Should you want to return or exchange your order, simply get in touch with us (email hello@malzahnpublishing.com or call 763-317-4282) within 30-days of receiving your order and we’ll begin the return process.

Please, do not send us anything without first contacting us! It’s very difficult on our customer care team when we get packages that we’re not expecting. They usually have no name, order number, or reason for return.

Make sure that when you send us a return you include everything that was sent to you, in original condition. Once your return is received, we’ll issue a full credit on your card within two business days. If it’s an exchange, we’ll ship out the replacement product within two business days.

Customer is responsible for return shipping costs. We recommend USPS Media Mail for most book returns.

International Orders: International orders are not refundable and there are no returns.